CIFO/JFSC/FIU discussion panel on complaints handling good practices [18th June]
04/06/2024
On the 18th June, Jersey Finance are hosting an event on the topic of ‘Complaints Handling Good Practices’ with a panel that includes:-
- The Channel Islands Financial Ombudsman (CIFO),
- The Jersey Financial Services Commission (JFSC) and
- The Jersey Financial Intelligence Unit (FIU),
Attendees will have the opportunity to discuss good practices with the panel and gain valuable knowledge on complaint handling good practices.
Speakers:
- Moderator: Lisa Springate, Head of Legal & Technical, Jersey Finance
- Douglas Melville, Principal Ombudsman and Chief Executive, CIFO
- Carol Bisson, Senior Manager for Banking, JFSC
- Rachael Chinnery, Senior Manager for Investment, and Insurance Business, JFSC
- FIU not named.
If you are interested in joining this event, please email the JF events team @ hayley.mallet@jerseyfinance.je / alicia.mathieson@jerseyfinance.je
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As well as owning and publishing Comsure's copyrighted works, Comsure wishes to use the copyright-protected works of others. To do so, Comsure is applying for exemptions in the UK copyright law. There are certain very specific situations where Comsure is permitted to do so without seeking permission from the owner. These exemptions are in the copyright sections of the Copyright, Designs and Patents Act 1988 (as amended)[www.gov.UK/government/publications/copyright-acts-and-related-laws]. Many situations allow for Comsure to apply for exemptions. These include 1] Non-commercial research and private study, 2] Criticism, review and reporting of current events, 3] the copying of works in any medium as long as the use is to illustrate a point. 4] no posting is for commercial purposes [payment]. (for a full list of exemptions, please read here www.gov.uk/guidance/exceptions-to-copyright]. Concerning the exceptions, Comsure will acknowledge the work of the source author by providing a link to the source material. Comsure claims no ownership of non-Comsure content. The non-Comsure articles posted on the Comsure website are deemed important, relevant, and newsworthy to a Comsure audience (e.g. regulated financial services and professional firms [DNFSBs]). Comsure does not wish to take any credit for the publication, and the publication can be read in full in its original form if you click the articles link that always accompanies the news item. Also, Comsure does not seek any payment for highlighting these important articles. If you want any article removed, Comsure will automatically do so on a reasonable request if you email info@comsuregroup.com.