Record all communications while working from home
12/01/2021
Reuters have reported; UK Bankers must record all communications while working from home. On Friday Britain’s Financial Conduct Authority end the leeway it introduced last year when the first pandemic lockdown began.
The Financial Conduct Authority said in guidance that was updated on Friday.
- “At the start of the pandemic, if your firm moved to an alternative site or a working from home arrangement, we asked you to consider the broader control environment in view of the new circumstances,”
- “Given the extensive duration of these arrangements, we now expect you to record all relevant communications (including voice calls) when working outside the office,” it said.
Britain entered its first lockdown in March last year, and this week began a third lockdown as cases of coronavirus surged, and the government told people to work from home if they can.
During the first lockdown, the FCA told bankers to continue to record calls, though noting that there may be some scenarios where this was not possible.
Working from home makes it harder for banks’ compliance officials to check that traders are not breaking the rules, such as using personal phones for work-related calls.
In October, the FCA began warning banks that they must apply the same standards of surveillance and conduct to staff working from home or in the office.
https://www.reuters.com/article/uk-health-coronavirus-britain-markets-idUKKBN29D2HM
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As well as owning and publishing Comsure's copyrighted works, Comsure wishes to use the copyright-protected works of others. To do so, Comsure is applying for exemptions in the UK copyright law. There are certain very specific situations where Comsure is permitted to do so without seeking permission from the owner. These exemptions are in the copyright sections of the Copyright, Designs and Patents Act 1988 (as amended)[www.gov.UK/government/publications/copyright-acts-and-related-laws]. Many situations allow for Comsure to apply for exemptions. These include 1] Non-commercial research and private study, 2] Criticism, review and reporting of current events, 3] the copying of works in any medium as long as the use is to illustrate a point. 4] no posting is for commercial purposes [payment]. (for a full list of exemptions, please read here www.gov.uk/guidance/exceptions-to-copyright]. Concerning the exceptions, Comsure will acknowledge the work of the source author by providing a link to the source material. Comsure claims no ownership of non-Comsure content. The non-Comsure articles posted on the Comsure website are deemed important, relevant, and newsworthy to a Comsure audience (e.g. regulated financial services and professional firms [DNFSBs]). Comsure does not wish to take any credit for the publication, and the publication can be read in full in its original form if you click the articles link that always accompanies the news item. Also, Comsure does not seek any payment for highlighting these important articles. If you want any article removed, Comsure will automatically do so on a reasonable request if you email info@comsuregroup.com.