THE JFSC PLAN GIMB CONDUCT OF BUSINESS VISITS
06/08/2024
The JFSC has selected entities from the general insurance mediation business (GIMB) sector to participate in thematic assessment visits focused on
- Section 2 of the GIMB of the Code of Practice – “A registered person must have due regard for the interests of its clients”.
- https://www.jerseyfsc.org/industry/codes-of-practice/general-insurance-mediation-business-code-of-practice/#2-a-registered-person-must-have-due-regard-for-the-interests-of-its-clients
Thematic assessment visits follow a similar methodology to the JFSC's usual thematic examinations but are
- Sector-specific and
- Narrower in focus.
The JFSC will assess the following themes and associated controls along with the effectiveness of the controls:-
- How the principle of “best advice to clients” is considered.
- What documentation is provided to the client?
- Policies and procedures regarding the establishment, maintenance, transfer or closure of business relationships in an expeditious manner
- How conflicts of interest are disclosed to clients
- Complaint handling
- Transparency of fees and charges
- How policy exclusions are communicated to clients
- Internal systems and controls related to the loss, misuse or misappropriation of client money.
SOURCE
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