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THE JFSC PLAN GIMB CONDUCT OF BUSINESS VISITS

06/08/2024

The JFSC has selected entities from the general insurance mediation business (GIMB) sector to participate in thematic assessment visits focused on

Thematic assessment visits follow a similar methodology to the JFSC's usual thematic examinations but are

  • Sector-specific and
  • Narrower in focus.

The JFSC will assess the following themes and associated controls along with the effectiveness of the controls:-

  1. How the principle of “best advice to clients” is considered.
  2. What documentation is provided to the client?
  3. Policies and procedures regarding the establishment, maintenance, transfer or closure of business relationships in an expeditious manner
  4. How conflicts of interest are disclosed to clients
  5. Complaint handling
  6. Transparency of fees and charges
  7. How policy exclusions are communicated to clients
  8. Internal systems and controls related to the loss, misuse or misappropriation of client money.

SOURCE

JERSEY

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