Whistleblowing to the JFSC - The JFSC has updated its whistleblowing page on its website.

The JFSC has updated its whistleblowing page on its website, although there have been no fundamental changes to its whistleblowing processes and procedures.

1. The JFCS SAYS:-
1. The JFSC understands that making a report can be difficult, and you may have questions about what will happen next.
2. The updated page gives more details about what you can expect from the process, including what is considered whistleblowing and what is not.
3. The updated pages improve user experience and give more information about the process of making a report,
2. The JFSC Source info is found at:-
1. https://www.jerseyfsc.org/whistleblowing/
2. https://www.jerseyfsc.org/whistleblowing/making-a-report/
3. https://www.jerseyfsc.org/whistleblowing/examples-of-whistleblowing/

Some highlights of the above pages are as follows:-

WHISTLEBLOWING ABOUT WHOM:

1. You can report your concerns to the JFSC in confidence If you are aware of WRONGDOING by:-
1. Any of the firms the JFSC regulates, or
2. Any individual connected to one of these firms.

WHAT IS NOT WRONGDOING FOR JFSC WHISTLEBLOWING POLICY

1. Complaints based on personal grievances or
2. Being unsatisfied with a service.

WHAT IS A WRONGDOING COMPLAINT INCLUDEs:-

1. Breach of legal obligation
2. Miscarriage of justice
3. A company or person is carrying out unauthorised business in Jersey.
4. A company or person is not meeting regulatory requirements.

EXAMPLES OF WRONGDOING WORTHY OF WHISTLEBLOWING

1. Breach of a legal obligation, For example,
• An employer neglects their reporting obligations under the Money Laundering Order (Jersey) 2008 by encouraging the money laundering reporting officer not to file suspicious activity reports.
2. Miscarriage of justice. For example,
• A staff member has been fired for something that turned out to be a computer error.
3. A company or person carrying out unauthorised business in Jersey. For example,
• A business must have the correct licences to do specific business.
4. A company or person needs to meet regulatory requirements. For example:-
• A company or business does not meet requirements in the relevant codes of practice. https://www.jerseyfsc.org/industry/codes-of-practice/

UNSURE

1. If you are unsure if you are a whistleblower, you can contact the JFSC Intelligence division for further information.
• https://www.jerseyfsc.org/whistleblowing/ [also see below]

THE JFSC INTELLIGENCE DIVISION.

1. The JFSC Intelligence division is responsible for working with whistleblowers; they ensure that confidential communication and anonymity are protected.

MAKING A WHISTLEBLOWING REPORT

The JFSC will need to know:-

1. The firm or individual's name
2. What the suspected wrongdoing is
3. Who is involved?
4. How long has it been going on?
5. What the impact is
6. If you have any supporting documents or evidence, you can share them.

THE JFSC SAYS IT DOES NOT ENCOURAGE WHISTLEBLOWERS TO

1. Proactively obtain more information from any source, whatever the circumstances, as this might break the law.
2. However, the JFSC may ask whistleblowers to clarify the information they have already provided.

WHAT HAPPENS WHEN YOU CONTACT THE JFSC?

1. You will be assigned a contact to whom you can arrange to speak whenever you can.
2. The JFSC will:
1. Listen to your concerns in full.
2. Take the time to understand your concerns.
3. Ask relevant questions to help The JFSC gather information or clarify any information you give them.

NEXT STEPS

1. The JFSC create a report.
1. If the concerns are within The JFSC remit, they will create a report and determine what can be done to address your concerns.
2. The JFSC may share this report with other regulators or public bodies if appropriate.
3. This report will not identify you in any way.
2. The JFSC make enquiries.
1. The JFSC independently reviews the concerns raised and any other relevant information available to The JFSC or held in the public domain.
3. Consider any necessary action.
1. The JFSC will consider the information you have provided and the outcome of any further enquiries they make. If appropriate, the JFSC may consider further action.
2. This information is confidential, and the JFSC cannot advise you of any progress or outcome.

WHAT THE JFSC WILL NOT DO

1. The JFSC will not:-
1. Keep you updated on progress.
2. Provide feedback on the information provided.
3. Promise that.
2. The JFSC will open an investigation following your concerns,
3. You will be exempt from further regulatory action depending on the information the JFSC may find following any investigation.
4. Give a reward or any compensation for the information you provide.

CONTACT DETAILS

Contact the JFSC.

1. You do not need to give personal details when speaking to the JFSC.
2. If you choose to give your details, they will be held in a secure system where access is restricted to the Intelligence division.
3. Confidential whistleblowing line
1. +44 (0)1534 887557
4. The confidential whistleblowing line is monitored between 9:00 and 16:00.
1. If you call outside these hours, please leave a message with your contact details, and someone will reply.

Email

1. Email The JFSC Intelligence division at intelligence-unit@jerseyfsc.org.

Face to face

1. Arrange an appointment to meet by
1. Calling the JFSC confidential whistleblowing line (+44 (0)1534 887557) or
2. Emailing:- intelligence-unit@jerseyfsc.org.
2. Appointments are available between 9:00 and 16:00. The JFSC may be able to meet outside of these times with prior notice.

Post

1. Send your concerns by post to The Whistleblowing Unit at PO Box 267, 14-18 Castle Street, St Helier, Jersey, JE4 8TP.

SOURCES

• https://www.jerseyfsc.org/whistleblowing/
• https://www.jerseyfsc.org/whistleblowing/making-a-report/
• https://www.jerseyfsc.org/whistleblowing/examples-of-whistleblowing/